Text Messaging
Reminders and rebooking sequences
Health & Wellness · Mindbody
Mindbody Setup for Health & Wellness Businesses
For the studio with classes, memberships and a branded app, and a follow-up problem before the first visit.
At a Glance
- Platform
- Mindbody
- Build
- Standard, $7,000
- Built In
- About Four Weeks
- First Engagement
- $11,750
The Stack
What Runs Where
Nine layers, with Mindbody holding the record. Everything else is either switched on inside it or connected to it.
Scope is agreed with your counsel before anything is configured: HIPAA governs what may be automated, what may be stored and where. Reasoned from the pattern; no wellness engagement has been delivered yet.
System of Record
Mindbody
Classes, appointments, memberships, client records and payments.
Intake
Mindbody Online Booking and Branded App
Booked and paid without the front desk.
Memberships
Mindbody
Recurring memberships and class packs billed automatically.
Reminders
Mindbody
Confirmations, reminders and waitlists.
Fills the Gap
HubSpot Free Tier Alongside
Follow-up sequences, marketing and reporting across everything the platform does not do. Starts free.
Messaging
Twilio or the Platform's Own Texts
Confirmations, reminders and rebooking by text and email.
Reviews
Review Automation After the Visit
Fires after the visit, routed to one platform.
Visibility
Google Business Profile
Categories, hours and services kept right; reviews answered.
Payments
Square or Stripe
Deposits and card on file.
What We Switch On
Inside Mindbody
- Class and appointment types with the capacity and pricing rules written down
- Memberships, packs and their billing rules
- Waitlists and late-cancel policies enforced by the system
- Client records with intake and preferences
- The review request after the visit
- HubSpot alongside for lead follow-up and retention reporting
What it does not do. Mindbody is built for the studio floor; lead follow-up before the first visit and retention reporting live in HubSpot alongside it.
The Path
One Job, Start to Finish
The Booking
Online, with a deposit and a reminder, instead of a call to be returned.
The Reminder
Text and email at the intervals that cut no-shows.
The Visit
Intake and preferences on the record.
The Rebooking
Prompted at checkout and again by sequence if it does not happen.
The Review
The request fires after the visit.
Connections
What We Wire In
Payments
Deposits and card on file
Google Business Profile
Reviews answered, hours and services current
What It Costs
The Standard Build
The platform holds the job but not the follow-up, so a general CRM sits alongside it: the Standard Build.
Every line is priced on its own: the website, the CRM Build and each connection.
The CRM Build, Standard$7,000
About four weeks. CRM only, never discounted.
The Website$2,500
$1,500 with Growth and up. Designed for your trade, live in about two weeks.
Typical first engagement$11,750
$10,750 with Growth and up. The website, this Build and the connections above.
Platform licenses are billed by the vendor. We hold no partnership or reseller relationship with Mindbody or any platform named here.
Free Company Audit
Find Out Where You Stand
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