Phone Line
Calls land on the order, missed calls text back
Home Inspection · ISN
ISN Setup for Home Inspectors
For the inspector already paying for ISN and using a fraction of it. Most of the gap is configuration, not upgrades.
At a Glance
- Platform
- ISN
- Build
- Starter, $3,000
- Built In
- About Four Weeks
- First Engagement
- $7,750
The Stack
What Runs Where
Nine layers, with ISN holding the record. Everything else is either switched on inside it or connected to it.
Home inspection is one of two industries where this rests on delivered work rather than inference.
System of Record
ISN
Orders, scheduling, agreements, fee rules, report delivery, agent and client records. The spine of the business.
Intake
Online Scheduler Into ISN
A booking request becomes an order with the agent and the source attached, not an email.
Documents
ISN Agreements
The pre-inspection agreement attached to the order type, signed before the visit, blocked from progressing unsigned.
Messaging
ISN Automated Messaging
Six sends from booking to review, written once in the owner's voice.
Payments
ISN Payment Collection
Taken before the report is released, which is the only leverage point in the engagement.
Phone
OpenPhone
One business number that rings every inspector, with missed-call text-back and every call on the order.
Reviews
Review Automation on Report Delivery
Fires on its own, routed to one platform per request.
Visibility
Google Business Profile
Categories, service areas and hours kept right; reviews answered from the record.
Accounting
QuickBooks
Fees and agent commissions land once.
What We Switch On
Inside ISN
- Fee rules by square footage, property age and zip, so the price calculates instead of being quoted from memory
- The agreement attached to every order type, with the unsigned order unable to progress
- The six-message sequence: confirmation, day-before reminder, en route, report delivered, review request, agent follow-up
- Payment required before the report is released
- The review request firing on report delivery, pointed at one platform
- Agent records kept clean so referral volume by agent is a report
What it does not do. ISN does not do marketing or a record that outlives the inspection; nothing at this size needs it to.
The Path
One Job, Start to Finish
The Request
An agent or a buyer books online or calls; it becomes an order with the agent and the source attached.
The Agreement
Signed before the visit; the order cannot progress without it.
The Visit
Reminder the day before, en-route text on the day.
The Report
Payment collected, then the report released — the only leverage point in the engagement.
The Review
The request fires on delivery; the agent gets a follow-up that keeps the referrals coming.
Connections
What We Wire In
Google Business Profile
Reviews answered from the record, the profile kept current
QuickBooks
Fees and commissions posted once
What It Costs
The Starter Build
Your platform holds the customer and just needs configuring properly, so this is the Starter Build.
Every line is priced on its own: the website, the CRM Build and each connection.
The CRM Build, Starter$3,000
About four weeks. CRM only, never discounted.
The Website$2,500
$1,500 with Growth and up. Designed for your trade, live in about two weeks.
Typical first engagement$7,750
$6,750 with Growth and up. The website, this Build and the connections above.
Platform licenses are billed by the vendor. We hold no partnership or reseller relationship with ISN or any platform named here.
Free Company Audit
Find Out Where You Stand
- 01Fill In the FormTwo minutes. No login, nothing installed.
- 02We Score Eight ThingsWhat customers can see, against the top three nearby on Google Maps.
- 03You Get Your Score CardAnd what to fix first. Free, in two to three business days.