Mint Strategies

Field Service · Configuration

Field Service on Housecall Pro

For the shop that lives on dispatch and card payments at the door, with the review request on invoice paid.

The Stack

What Runs Where

8 layers, with Housecall Pro holding the record. Everything else is either switched on inside it or connected to it.

Reasoned from the pattern; no field-service engagement has been delivered yet.

System of record
Housecall Pro
Customers, jobs, dispatch, estimates, invoices and payments.
Intake
Online booking and phone into Housecall Pro
Every call and booking becomes a job with a source.
Dispatch
Housecall Pro scheduling
Technicians assigned and notified, the customer told who is coming.
Estimates and invoices
Housecall Pro
Options priced on site, invoiced and paid by card at the door.
Reviews
Housecall Pro review requests
Sent when the invoice is paid, routed to one platform.
Phone
OpenPhone
One number for the office and the trucks, with missed-call text-back.
Visibility
Google Business Profile
Service areas and hours kept right; reviews answered from the record.
Accounting
QuickBooks
Invoices and payments posted once.

What We Switch On

Inside Housecall Pro

  • Price book with the services and options the crew sells
  • Online booking for the work that can be booked without a visit
  • Dispatch and on-my-way texts
  • Estimate follow-up for options left open
  • The review request on invoice paid
  • QuickBooks connected

What it does not do. Housecall Pro follows up on estimates lightly and does not track service agreements in depth; both can be added alongside.

The Path

One Job, Start to Finish

The call

A call becomes a job with a source and a technician.

The visit

Dispatched by skill and drive time; the customer told who is coming.

The estimate

Options priced on site, signed on the phone, followed up if left open.

The invoice

Paid at the door or online, posted to accounting once.

The agreement

Recurring work tracked with a renewal date, so it is renewed rather than forgotten.

Connections

What We Wire In

Phone line

Calls on the job, missed calls texted back

QuickBooks

Invoices posted once

Google Business Profile

Reviews answered from the record

What It Costs

The Starter Build

Your platform holds the customer and just needs configuring properly, so this is the Starter Build.

Every line is priced on its own: the website, the Build and each connection. What each contains is on the Set Up and Connect pages.

The Build, Starter$3,000

Two weeks. CRM only, never discounted.

The Website$3,500

$2,500 on the Growth or Operate Plan. From the template, live in two weeks.

Typical first engagement$8,750

$7,750 on a plan. The website, this Build and the connections above.

Platform licenses are billed by the vendor, not by us. We configure what you already pay for before recommending anything new, and we hold no partnership or reseller relationship with Housecall Pro or any platform named here.

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